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Run the back office

The whole operation, in one console

Stock, orders, customers, suppliers, and every site change — one portal runs it all. And on managed plans, Canopy staff can drive the same portal for you.

Inventory

Stock your storefront actually respects

Inventory in Canopy isn't a spreadsheet you reconcile at night — it's the number the storefront lives by. Stock levels drive what customers see, open quotes net against what's left, and the thresholds are yours to set, product by product.

  • Per-product thresholds drive the badges customers see — Low stock, Going fast, out of stock
  • Open quotes reserve their quantities, so the site never oversells
  • Spreadsheet import with a downloadable template — bring the catalog you already have
  • Full catalog export whenever you want your data out
portal.getcanopyapp.com
The Canopy inventory table with stock levels and product status

Suppliers

Running low? Reorder in one step.

The portal watches your stock so you don't have to. When something crosses its threshold it shows up in the low-stock alerts — from there, reordering is picking the products, picking the supplier, and sending the request without leaving the page.

  • Your supplier list, managed in the portal
  • Low-stock alerts surface what needs attention
  • Pick the products, pick the supplier, send a reorder-request email — one step
portal.getcanopyapp.com
Canopy's low-stock alerts with supplier reorder controls

Orders & fulfillment

Every quote, from request to fulfilled

Every quote request lands in Transactions with everything you need to work it: the lines, the customer, the fulfillment. Review it, price it, confirm it — then track pickup and delivery per line until the job is done.

  • Review, adjust pricing, and confirm from one screen
  • Track pickup and delivery status line by line
  • Customers see the same history in their account
  • Email keeps both sides posted at every step
portal.getcanopyapp.com
The Canopy transactions view tracking quotes through review and fulfillment

Customers

Accounts for your regulars — managed by you

Customers get accounts on your site — saved details, quote history — and you get the controls: who's approved for wholesale, who's pending, who's been denied. Requests wait in a queue for your decision.

  • Per-store customer accounts: sign-up, verification, password reset — handled
  • Wholesale access decided customer by customer
  • Pending requests queue up for approve or deny — nothing changes without you
portal.getcanopyapp.com
Canopy's customer list with a pending wholesale access request awaiting a decision

Safe editing

Drafts first. Live when you say so.

Change the site in the middle of spring rush without holding your breath. Edits stage as drafts, you review exactly what changed, and nothing reaches customers until you publish. If two people edit the same thing, Canopy catches the conflict instead of silently losing work.

  • Every edit stages as a draft — the live site doesn't move
  • Review exactly what changed, keep or discard it item by item
  • One-click undo back to your last publish
  • Working on something big? Share a private preview link before it's live
portal.getcanopyapp.com
Canopy's review-changes screen listing staged drafts before publishing

Also in the console

A contact form that routes

Messages go to the right person — addresses are never exposed on the site, and privacy-friendly spam protection means no puzzles from Google.

Store hours, for real schedules

Weekly hours plus seasonal schedules and holiday closures, with live open/closed status on the storefront.

Team permissions

Control which staff can administer the site, section by section — inventory for the counter, content for whoever runs the website.

Staff directory

Manage your team in the portal; introduce them on your site with photos, titles, and routed contact.

An audit log

Every change in the portal is recorded — who did what, and when.

Email from your own domain

Verify your domain once and quote and account email sends as your business, not a platform address.

See it working for a business like yours

Tell us a bit about your business and we'll walk you through the platform — your products, your branding, your questions.

Request information